Jul 17, 2018

Clarifying the SFD Websites & Account Details





During our recent Customer Appreciation Gift event, many customers were significantly confused between the different Sure-Fit Designs websites and whether their login details for one of the sites would work for the other. Hence this explanation.


Were you confused?  Sure-Fit Designs websites explained...
When some of you went to access the recent Customer Appreciation Gift for the High Cowl Neck/Split Sleeve digital Fashion Leaflet, many of you got your email and login information confused with the SewFitAcademyOnline.com site.

Let me explain...

There seems to be a fair bit of customer confusion with my sites.

There are 3 websites:

1. www.surefitdesigns.com - where you purchase your SFD Kits & Tools and where you previously were not required to set up an account - however this was recently changed and now anyone who purchases anything or even in the case of this free gift, will need to set up an account. Previously, when you ordered from this site you were not required to have an account. You could also sign up for the SFD newsletter from this site, but the newsletter has nothing to do with setting up a purchasing account.

2. www.sfdlearningcenter.com - houses all our free videos and articles - it's our resource center and is free to everyone. From there you could also sign up for the newsletter - which is the same newsletter you've always received and has nothing to do with your (new) account at the Sure-Fit Designs store.

3. www.sewfitacademyonline.com – this site houses all our streaming video, Sew Alongs and Design Alongs. If you have previously used this site, you were required to set up an account therefore you will have a pre-existing account with username and password. Many customers thought their username/password from this site would log them in to www.surefitdesigns.com - this is not the case.

The Benefits of having an account with the Sure-Fit Designs store:


Checkout Faster:



Pay with credit cards saved to your profile or choose your PayPal account. Auto-fill address details.



Manage Orders:


See what you've previously ordered (as of your most current order). Easily track your orders. Quickly re-order past purchases.



Auto-Remember:

If you choose 'remember login & password' details - you'll never struggle with login again. Future easy access is now available.


I do hope this explanation sheds some light on the different sites that Sure-Fit Designs offers you for your learning experiences.

Happy Fitting & Sewing with Sure-Fit Designs!
Glenda the Good Stitch

2 comments:

  1. Thanks for this clarification. One more question - are the newsletters the same as the e-mails? I purchased from the surefitdesigns website but not sure if it was prior to having to set up an account. Thanks Glenda.

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